As a manager of others, you are a role model. Humans are social animals, and we take many of our behavioural cues from people in positions of authority. Acting as a role model is something a manager does whether they realize it or not. Here are some simple ways of being a good role model:
Role model Tips
Look listen and learn!
Good leaders listen more than they speak. If you listen to both verbal and nonverbal language, you will be aware of how your staff are reacting to you and how you can best help them. They will respond to you if they feel that you are trying to understand them. What our bodies say about our thoughts and feelings is a major part of how we communicate. It would be best if you considered the impact of the way your body language reveals your attitudes and feelings and what body language says about others.
Lead by example!
Good leaders guide by example. If you constantly present yourself, as you want others to present themselves, everything you do will create the standard, and you can expect this behaviour to be emulated. This is how you train your staff on how to handle the customers or clients. If you are rude, they will be rude. Maybe not in front of you, but it will happen! Your actions have already approved this behaviour. This will help you to be a good role model.
Follow the rules!
When you implement a rule, do you follow it? Perhaps you establish a policy that every customer must be greeted when entering the store. As a great role model, you would not only present cheerful greetings to all customers, but you would have a few different greetings, to demonstrate the ways it is possible to greet your valuable customers
Read this after a while: Organizational mission, vision, purposes, and values
Always remain cool
Managers must remain cool and patient, no matter what comes along. Managers who are short-tempered and stern are unlikely to be approachable. Employees must be able to rely on their manager to help them in times of difficulty, if not, help may not be sought. If you as a manager cannot manage your own emotions, how can you manage others?
Use your word wisely
As a people manager, you must understand the importance of your words. Words can boost morale or demoralize. You remain effective as long as anger and smiles are well-managed. Be very careful in passing comments, especially ones that highlight improvement areas – such comments can be taken as negative feedback. This must be managed constructively.
Do not judge – evaluate
Most of us judge people. Even a first impression is enough to make us think we can comment on someone. This may work in day-to-day life but are not advisable for a manager. People managers must manage each individual separately. Keep background, behaviour, attitude and aptitude in mind.
Don’t wait until the last minute to highlight subordinate’s shortcomings. Good people managers keep a log of events designed to improve employee’s performance, not to punish or ridicule. Encouragement is usually more effective than punishment or humiliation.
Give constructive feedback
Feedback must be constructive – not just good or bad. Constructive feedback, coupled with documentary proof, clearly lets your team know what is expected, what errors have been made and tips for improvement in a given time frame. It should be structured and provide opportunities for improvement. Poor feedback is emotional and unstructured and does not contain improvement opportunities; the how-to-improve part is always missing.
Successful managers keep people’ on board’ with organizations visions and goals and how they match the individual’s needs. Individuals need to understand the direction the organization is moving in, so both sets of needs are being met. Do this and be a role model.
Winning hearts and minds
Understand that people are loyal to people (managers), not necessarily organizations. If your subordinates respect you, they will work for you, and this benefits the whole organization. Good managers have Emotional Intelligence. Understand your people and develop relationships with them so that they look to you when they are in need.
Pass the skills
If you cannot be replaced, you cannot be promoted, always pass on your skills. Always teach your team members what should be done and what shouldn’t be. You are the manager, and you must know that you have something extra than others, and such extra knowledge and skills should be shared. This will help you to be a good role model.
Make miracles happen. Satisfied employees accomplish miracles. The failure of employees in performing their jobs well is, in fact, the failure of a manager. As a manager, you need to manage potential in your staff to get the best from them and be a good role model.